Privacy policy

Last Updated: November 6, 2026

At Rosavia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, payment status, transaction details, and order history.

  • Device Information: IP address, browser type, device information, and website browsing activity.

  • Communication Information: Messages, inquiries, and other information you provide when contacting our customer service team.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To process, confirm, and deliver your orders.

  • To manage payments, refunds, and returns.

  • To communicate order updates and customer service information.

  • To improve our website, products, and shopping experience.

  • To prevent fraudulent transactions and protect website security.

  • To comply with applicable legal and regulatory requirements.

  • To send promotional communications where permitted by law and subject to your preferences.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

4. Sharing Your Information

We do not sell your personal information for monetary consideration.

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Payment Providers: To securely process transactions.

  • Shipping Companies: To deliver orders and provide tracking information.

  • Website Service Providers: To maintain and improve our online store.

  • Analytics and Marketing Services: To understand website performance and support permitted marketing activities.

  • Legal Authorities: When disclosure is required by law or necessary to protect our legal rights.

These service providers are expected to handle personal information appropriately and only for authorized purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute data security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, legal compliance, accounting, and dispute resolution.

When information is no longer needed, we take appropriate steps to delete or anonymize it, where applicable.

7. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate personal information.

  • Request deletion of your personal information.

  • Opt out of certain targeted advertising or data-sharing activities, where applicable.

  • Withdraw consent where processing is based on your consent.

To exercise your privacy rights, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable laws. Any updates will be posted on this page with a revised Last Updated date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Rosavia
Email: info@rosavia.us
Phone: +1 (402) 415-6534
Address: 224 West 7th Street, Logan, IA 51546, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)