Shipping policy
Last Updated: November 6, 2026
At Rosavia, we are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains our shipping areas, shipping fees, order processing times, and estimated delivery times.
1. Shipping Areas
We currently ship our furniture products, including Chairs, Sofas & Couches, Frames & Bases, and Home Office Desk Chairs, to customers throughout the United States.
2. Shipping Costs
We offer the following shipping options:
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Free Shipping: Available on all orders totaling $150 or more.
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Standard Shipping: A flat shipping fee of $7.95 applies to orders under $150.
All applicable shipping fees will be clearly displayed during checkout before payment is completed.
3. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation, Monday through Friday, excluding U.S. public holidays.
Once your order has been processed, it will be prepared for shipment.
4. Shipping and Delivery Time
The estimated delivery time is 3–7 business days after shipment within the United States.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier operations, public holidays, or other circumstances beyond our control.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email. If tracking information is available, you can use the tracking number provided to check the status of your shipment.
6. Shipping Issues
If your order is delayed, arrives damaged, or experiences other delivery-related issues, please contact our customer service team. We will review the situation and work with you to find an appropriate solution.
7. Contact Information
If you have any questions about our Shipping Policy or need assistance with your order, please contact us:
Store Name: Rosavia
Email: info@rosavia.us
Phone: +1 (402) 415-6534
Address: 224 West 7th Street, Logan, IA 51546, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)